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  • First Aid Kits

    WORKPLACE FIRST AID KITS
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  • Workplace First Aid Kits

    • ** EOFY Sale **
    • Premium Module Range
    • Aged Care - Home Care - Disability Services
    • Cafes - Restaurants
    • Car - Ute - Truck - 4WD
    • Childcare - Schools
    • Construction Site - Builders
    • Emergency Services
    • Farming - Remote Area
    • Health Services
    • Kitchen - Catering - Food Act
    • Marine - Boating - Fishing
    • Mining - Remote Area
    • Nursing - First Aid Room Kits
    • Office - Warehouse
    • Resorts - Hotels - Clubs
    • Softpacks - Backpacks - Trauma
    • Sports - Clubs - Trainers
    • Transport
    • Work from Home
    • Workplace - Office - Warehouse
  • Personal First Aid Kits

    • 4WD - Caravan - Camping - Fishing
    • Camp Safe
    • Car - Ute - Truck - 4WD
    • Farming - Remote Area
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    • Sports - Clubs - Trainers
    • Storm Season
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    • Travel
    • Trekking - Travel - Camping
  • First Aid Supplies

    • Antiseptics - Wound Cleaning
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      • TENS / EMS Machines
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FAQ

  • Home
  • FAQ
Categories
  • First Aid Kits +-
    • Workplace - Office - Warehouse
    • Construction Site - Builders
    • Car - Ute - Truck - 4WD
    • Kitchen - Catering - Food Act
    • Childcare - Schools
    • Farming - Remote Area
    • Nursing - First Aid Room Kits
    • Sports - Clubs - Trainers
    • Marine - Boating - Fishing
    • Home - Family First Aid
    • Softpacks - Backpacks - Trauma
    • Trekking - Travel - Camping
    • ** EOFY Sale **
    • 4WD - Caravan - Camping - Fishing
    • Cafes - Restaurants
    • Travel
    • Office - Warehouse
    • Mining - Remote Area
    • Aged Care - Home Care - Disability Services
    • Resorts - Hotels - Clubs
    • Health Services
    • Transport
    • Emergency Services
  • First Aid Supplies +-
    • Antiseptics - Wound Cleaning
    • Bandages
    • Bio Hazard, Sharps & Wastage
    • Burn Care
    • CPR
    • Dressing Strips (Bandaids)
    • Dressings - Gauze Swabs
    • Eye Care - Saline
    • Food Industry
    • Gloves
    • Hot and Cold Packs
    • First Aid Kits Refills
    • Instructions, Signs & Stickers
    • Instruments & Utensils
    • Miscellaneous
    • Sanitise
    • Splints
    • Sunscreen & Stings
    • Tapes & Strapping
  • Medical Supplies +-
    • Defibrillators
    • Stethoscopes
    • Blood Pressure Machines
    • Surgical & Face Masks
    • Stretchers - Splints
    • Oxygen & Resuscitation Equipment
    • Nurses Watches
    • First Aid Room Equipment
    • Miscellaneous
    • Thermometers
    • Covid Safe
  • TENS +-
    • TENS / EMS Machines
    • TENS Pads
    • TENS Accessories
  • Fire Safety +-
    • Fire Extinguishers
    • Fire Blankets
    • Vehicle Brackets & Cabinets
    • Fire Accessories
    • Safety Hats
    • Protective Eyeware
    • Safety IQ
  • Training
  • Safe Work Australia First Aid Kits
  • Portable Catering First Aid Kit
  • Premium Module Range
  • Work from Home
  • Storm Season
  • Camp Safe

1. What forms of payment are available?

Visa, MasterCard & Amex credit cards (Online or by phone)

Zip Pay

Direct Bank Deposit

30 day credit accounts for approved customers

All prices on the website are in Australian Dollars and GST is indicated where applicable

2. How do you manage credit card security?

First Aid Kits Australia uses Pay Pal, Stripe & Zip Pay payment gateways where your information is processed securely online. Your card details are not stored.

3. How long will take to dispatch my order?

Orders are generally dispatched same day for orders placed before midday, if there are any delays with your order we will notify you.

4. Do you provide discounts for bulk orders & custom first aid kits?

Yes we do. Please contact us on 1300 789 541 or email [email protected] for pricing.

5. Do you have a physical store?

Yes, we are located at 268 Montague Road, West End in Brisbane, Queensland

You are welcome to visit to view our range and purchase instore. You can also pick up your order if you prefer.  

We are open to the public Monday to Friday 8:30am - 5:00pm.

6. How much does standard shipping cost?

Shipping is free for all orders over $55.00 inc GST (Australia Wide)

For orders less than $55 cost is $12.90 inc GST (Australia Wide)

7. Do you offer overnight/express freight?

Yes we do, please contact us for a quote.

8. Do you offer a warranty on your products?

All products have a 12 month warranty.

9. Returns and Refund Policy

Refunds are approved under the following circumstances:

 

  • The item is damaged or faulty on delivery
  • The item is different from the description shown on this website

 

Please contact Customer Service for a Return Materials Authorization (RMA) number before returning any products for any reason.

First Aid Kits Australia is not responsible for any products returned without an RMA number.

For items received in a damaged condition and an RMA number must be requested within 4 days of receipt of the shipment.

On all other returns, an RMA must be requested within 15 days of the invoice date.

 

We may not accept requests for refunds or replacements for any of the following reasons:

 

  • You change your mind
  • You can no longer afford the goods
  • You damage or cause a fault with the product

10. What is your ABN?

Our ABN is 86 124 489 267. If you have placed an order the ABN is also located on your Invoice.

11. Will I receive an invoice?

Yes, a physical invoice will be included with your order when it is shipped.

12. I Can’t Find a Product?

Looking for an item not shown on our website? Please contact us

We have access to hundreds of First Aid & Health & Safety products

13. Do you have Therapeutic Goods Administration (TGA) Approval?

Yes we have a TGA licence to manufacture and supply First Aid Kits and Products. Our business also has ISO9001:2015 accreditation.

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