FAQ

Visa, MasterCard & Amex credit cards (Online or by phone)

Zip Pay

Direct Bank Deposit

30 day credit accounts for approved customers

All prices on the website are in Australian Dollars and GST is indicated where applicable

Yes, we are located at 268 Montague Road, West End in Brisbane, Queensland

You are welcome to visit to view our range and purchase instore. You can also pick up your order if you prefer.  

We are open to the public Monday to Friday 8:30am - 5:00pm.

Shipping is free for all orders over $55.00 inc GST (Australia Wide)

For orders less than $55 cost is $12.90 inc GST (Australia Wide)

Refunds are approved under the following circumstances:

• The item is damaged or faulty on delivery
• The item is different from the description shown on this website

Please contact Customer Service for a Return Materials Authorization (RMA) number before returning any products for any reason.

First Aid Kits Australia is not responsible for any products returned without an RMA number.

For items received in a damaged condition and an RMA number must be requested within 4 days of receipt of the shipment.

On all other returns, an RMA must be requested within 15 days of the invoice date.

We may not accept requests for refunds or replacements for any of the following reasons:

• You change your mind
• You can no longer afford the goods
• You damage or cause a fault with the product

Looking for an item not shown on our website? Please contact us

We have access to hundreds of First Aid & Health & Safety products